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Frequently Asked Questions
Quick answers to common questions
Pickbro can be set up in minutes! Simply sign up for your free trial, connect Zoho Inventory or Ecwid, and start picking orders immediately. Our team is available to help with any setup questions at info@pickbro.io.
We currently support Zoho Inventory and Ecwid integrations via API. Orders automatically sync from your e-commerce platform to Pickbro.
Yes! You can cancel your subscription at any time with no penalties or hidden fees. Your data will be available for 30 days after cancellation, and you can reactivate your account anytime.
Absolutely! We offer free onboarding sessions for all new customers, including team training and best practices. We also provide video tutorials, documentation, and ongoing support to ensure your team gets the most out of Pickbro.
Security is our top priority. We use enterprise-grade encryption, secure cloud infrastructure, and follow industry best practices for data protection. Your data is never shared with third parties and is backed up regularly.