Terms and Conditions

Last Updated: March 27, 2025

Legal Agreement

Welcome to Pickbro! These Terms and Conditions ("Terms") govern your use of our application and services provided by Pickbro, a company registered in Belgium under company number [Your Company Number], with its registered office at [Your Address], Belgium ("Pickbro", "we", "us", or "our"). By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.

1. Acceptance of Terms

By creating an account, accessing, or using the Pickbro application, you confirm that you are at least 18 years old and have the legal capacity to enter into a binding agreement. If you are using the services on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

2. Services

Pickbro provides an order picking and warehouse management solution designed to streamline operations, optimize routes, and improve efficiency. Our services include, but are not limited to, order processing, route optimization, and order history tracking. We reserve the right to modify, suspend, or discontinue any part of the services at any time, with or without notice.

3. Account Registration and Security

To use our services, you must create an account by providing accurate and complete information, including your name, email address, and VAT number (if applicable). You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Important: You agree to notify us immediately at support@pickbro.com if you suspect any unauthorized use of your account.

4. Subscription and Payment

Free Trial

1 month free trial for all new users

Monthly Subscription

€50/month after trial period

All fees are exclusive of VAT and other applicable taxes, which will be added as required by Belgian law. Payments are processed securely through our third-party payment provider. You agree to provide accurate billing information and authorize us to charge the subscription fee to your chosen payment method.

Note: If payment fails, we may suspend your access to the services until payment is received. You may cancel your subscription at any time by contacting us at support@pickbro.com. No refunds will be provided for partial months of service.

5. User Responsibilities

You agree to use the services in compliance with all applicable laws, including Belgian and EU laws. You are responsible for ensuring that any data you upload to the platform (e.g., order data, customer information) complies with data protection regulations, including the GDPR.

You must not:

  • Use the services for any illegal or unauthorized purpose
  • Attempt to gain unauthorized access to our systems or networks
  • Upload or transmit any harmful code, viruses, or malware
  • Interfere with or disrupt the services or servers

6. Intellectual Property

All content, trademarks, and intellectual property associated with Pickbro, including the application, logos, and designs, are the property of Pickbro or its licensors. You are granted a non-exclusive, non-transferable license to use the services for your internal business purposes, subject to these Terms.

Restriction: You must not copy, modify, distribute, or create derivative works of our intellectual property without prior written consent.

7. Data Protection and Privacy

We process personal data in accordance with our Privacy Policy, which complies with the General Data Protection Regulation (GDPR) and Belgian data protection laws. By using our services, you agree to our Privacy Policy, which details how we collect, use, and protect your data, as well as your rights under GDPR.

8. Limitation of Liability

Limited Liability

To the maximum extent permitted by Belgian law, Pickbro shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the services.

Maximum Liability

Our total liability to you for any claim arising under these Terms shall not exceed the amount paid by you for the services in the preceding 12 months.

9. Termination

We reserve the right to suspend or terminate your account and access to the services at our discretion, with or without notice, if you violate these Terms or engage in any activity that may harm Pickbro or its users.

Upon termination: Your right to use the services will cease immediately, and we may delete your data in accordance with our Privacy Policy.

10. Governing Law and Jurisdiction

11. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services or legal requirements. We will notify you of significant changes by posting the updated Terms on this page and updating the "Last Updated" date.

Continued Use: Your continued use of the services after such changes constitutes your acceptance of the updated Terms.

12. Contact Us

If you have any questions about these Terms, please contact us:

Address: [Your Address], [Your City], Belgium
Phone: +32 [Your Phone Number]